FAQ gives you the quick answers to your questions
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Do I earn dividends on any balance on my Savings Account too?Yes, firstConnect lets you earn dividends on any balance. Please take a look at our interest page.
Is my Account a multi currency account, and which currencies are available?
Yes, you can hold in your account automatically 7 different currencies (USD, EUR, GBP, CHF, JPY, CAD, DOP) with convert ability.
How do I transfer funds to my Savings Account or Investing Account?
You can transfer by bank to bank wire, by cashier check, Western Union, MoneyGram, PerfectMoney, Liberty Reserve or Pecunix
Which possibilities are available to send funds out from my account?
The same as the ones to fund your account.
How do I apply for a Saving Account or a Investing Account?
It's easy! Open your full functional Savings Account or Investing Account right now with the link account opening.
Will I be charged for account opening, with monthly or yearly fees?
No, there are no account opening, monthly or yearly fees. You will be charged only for the services you use.
Is there a minimum deposit required?
For Savings Accounts is no minimum deposit required, but for Investing Accounts yes.
What is the minimum deposit for an Investing Account?
The minimum deposit for each Investing Accounts is US$ 5000 or equivalent.
How do firstConnect calculate my interest?
Your interest will be calculate as: Yearly interest divided trough days of year multiplicand with investing days
30E/360-Formal: Investment capital / 100 * interest percent / 360 * investing days
I’ve forgotten my password, will I be charged to reset my account or what do I’ve to do?
There is no charge if you’ve forgotten your password. Please use the link at the log-in page “Forgotten Password”.
Why do I have on my Savings Account a small blocked amount?
This is a small guarantee sum blocking (freezing). US$ 15.00 + 1% of the previous day closing balance.
Will my investment and my dividends compound after the chosen time table?
Yes, when you open a Savings Account, transfer the funds in real time to this account and transfer it back to your investing account.
